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Phone: +49 (0) 2405 8924 444

Support

Our hotline staff are pleased to answer all questions concerning the functionality of our products. Simple questions can be answered immediately, more complicated questions are transferred as "Support Call" to the Compumatica telephone support service.

Telephone support

Our telephone support staff help our customers to solve problems concerning configuration and trouble-shooting and provide them with general advice about the Compumatica products.

  • For customers without service contract, telephone support will be invoiced with EUR 150 per hour (with a clearing unit of EUR 75 per half hour or part thereof).
  • If you have not concluded a service contract, please order telephone support as stated in our offer.
  • If you have concluded a service contract, please have the contract number ready when you call.
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Latest product news
21.09.2017 08:00

CompuMail Gateway 7.00 released

With version 7.00 of CompuMail Gateway, we upgraded the operation system from CentOS 6.xto CentOS 7.0. This results in a major update of all system components and a better hardwarecompatibility.


Cat: Press
02.06.2017 15:20

SMS 6.20.03 released

Compumatica secure networks is pleased to release the SMS Version 6.20.03 for SLES 11. This SMS version is available for SLES11 SP1/SP4 32Bit but also for the SLES11 SP1/SP4 64Bit architecture. Zypper can be used to install the SMS RPM package. Zypper is a package management engine which supports ...


Cat: Press
31.05.2017 15:43

CompuWall 7.20 released

Compumatica secure networks is pleased to release the CompuWall Version 7.20. Please refer the Release notes to get more information.


Cat: Press